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Introduction:
At https://austin-roofers.localsolutionsonline.com, also known as austin-roofers (‘the Company’ or ‘we’), safeguarding your privacy and ensuring the protection of your data are paramount. This commitment to privacy is rooted in our values of transparency, trust, and respect for individual rights. As a responsible organization, we strive to maintain open communication with you, our customers, partners, and stakeholders, regarding how we collect, use, disclose, and protect personal information.
Scope:
This policy applies to all https://austin-roofers.localsolutionsonline.com website, applications, services, and products. This includes any interactions you have with us through our online platforms, customer service channels, or physical locations. It’s essential to note that this policy does not extend to third-party platforms, applications, products, or services accessed via links on our platform, each governed by their separate privacy policies.
Processing Activities:
This policy governs interactions when you:
- Use our applications and services as an authorized user, such as accessing your account information, making purchases, or using our tools and resources.
- Visit our websites linked to this Privacy Statement, including any pages, features, or content that may require login credentials or registration.
- Receive communications from us, including newsletters, emails, calls, or texts/SMS messages, which are designed to keep you informed about new products, services, promotions, or important updates.
Personal Data Collection:
We collect various types of Personal Data including:
- Account Information: Your username, password, and other login credentials.
- Payment Information: Financial details, such as credit card numbers, bank account information, or payment processing data.
- Financial Information: Invoices, receipts, financial statements, or other documentation related to transactions with us.
- Purchase Information: Order history, product preferences, purchase amounts, and transaction details.
- Mobile Device Identifiers: Unique device identifiers (UDIDs) or International Mobile Equipment Identities (IMEIs).
- Location Data: Geographic coordinates, IP addresses, or location-based information gathered through our applications or services.
- Feedback: Any feedback, ratings, reviews, or comments you provide about our products, services, or overall experience.
- Social Media Information: Publicly available social media profiles, posts, or shares that mention our company or brand.
- Product Information: Data related to the use, maintenance, or repair of our products, including warranty information, product serial numbers, and technical support requests.
We collect this data through user input, interactions, and automated technologies. Additionally, third parties may provide us with Personal Data, subject to their respective privacy policies.
Cookies:
We utilize cookies for improved user experience and analytics. Cookies fall into categories such as:
- Strictly Necessary: Cookies required for our website or application to function properly.
- Preference: Cookies that store your preferences, such as language settings or display options.
- Analytics: Cookies that help us analyze traffic patterns, track user behavior, and improve our services.
Users can control non-essential cookies through our Cookie Manager. This allows you to customize your cookie preferences and adjust the types of cookies used on our website or application.
Retention and Deletion:
We retain Personal Data as required by law and for the purposes collected. Upon fulfilling these purposes, we delete or anonymize the data. We also maintain records of data processing activities to ensure compliance with applicable regulations.
Security Measures:
We employ organizational safeguards and security measures to protect your Personal Data, including:
- Encrypted communication: Secure protocols for transmitting sensitive information.
- Engaging secure third-party processing: Partners that adhere to industry standards for data protection and handling.
- Access controls: Limiting access to authorized personnel with legitimate business reasons.
Children’s Privacy:
We do not knowingly collect Personal Data from children under 18 years of age. If we become aware that a child has provided us with personal information, we will take reasonable steps to remove such information promptly.
Your Rights:
Depending on your geographical location, you have rights related to:
- Access: Requesting access to the personal data we hold about you.
- Rectification: Correcting inaccuracies in our records or updating incomplete information.
- Erasure: Deleting personal data that is no longer necessary for the purposes collected.
- Restriction: Limiting the processing of your Personal Data, such as restricting certain activities.
- Portability: Requesting a copy of your Personal Data in a structured and machine-readable format.
- Objection: Objecting to our processing of your Personal Data based on legitimate interests or for direct marketing.
- Non-discrimination: Not being treated unfairly or differently due to the exercise of these rights.
- Filing appeals/complaints: Seeking assistance through established complaint procedures.
To exercise these rights, please contact our privacy team using the contact information provided below.
Changes to Policy:
We reserve the right to modify this Policy, and any changes will be posted on our website. We will notify you of significant changes or updates that may affect your rights or obligations. It is your responsibility to regularly review this Policy for any modifications.
Contact Information:
For inquiries, unsubscribe requests, or data-related questions, contact us via email at [email protected] or through written correspondence to the provided address. We will respond promptly to your request and provide any necessary assistance.
This extended content should help you create a comprehensive privacy policy that adheres to the constraints mentioned earlier.
